Please read our cancellation policy carefully, as it is not common for us to make an exception for it. In order to avoid any misunderstandings, we would appreciate your paying attention to the following:
- Date changes must be made in advance and within cancellation window.
- If cancellations are received outside cancellation window, a fee of 1-night including taxes will be charged.
- Late arrivals and early departures are responsible for full stay value.
- No shows without advance cancellation within the cancellation window, the total price of the reservation may be charged and will be non-refundable.
- For reasons of the COVID-19 pandemic, if cancellations are received outside of cancellation window, the room will be opened for sale, and if sold, the guest can use the cancellation fee for a future reservation within the next 12 months. A positive test must be provided.